Coronavirus Policy

Due to the Covid-19 Pandemic the layout and working practices at The Nail Spa will be changing for the safety of our clients and team. Please take a moment to read through the information below.


  • All appointments will be made via Booksy, No Walk-In Clients will be permitted.
  • Booksy will send you a Self-Certification Message the day before your appointment – you will need to sign
  • Outside the Salon there will be a “Touch Free” Hand Sanitizer – please Sanitize prior to opening the door
  • You will be invited into The Salon via an “I’m Ready” text. Please do not enter until this text has been received
  • Whilst we will be staggering appointments there maybe other clients coming in at the same time so please ensure Social Distancing guidelines are met upon entry
  • A screen will guide you to the right of the building for your appointment
  • Arriving promptly will be more important than ever
  • Attend your appointment alone. No children, friends, partners or even 4 legged friends can join you
  • When you enter make your way directly to your Therapists Desk
  • Please bring minimal belongings into The Salon. A “Belongings Box” will be available for your bag


  • Our Therapists will all be wearing FFP2/3 Filtration Face Masks and gloves that are changed between each client.
  • You will be provided with your own Mask and Visor when you take your seat. You must wear this for us to start your treatment. The mask is disposable but leave the Visor and we will sanitize it.
  • We will be unable to serve you refreshments but you are welcome to bring your own. There will be no magazines and our toilet facilities will no longer be available to clients.
  • We have altered the layout of the salon. There is no longer a waiting area and desks have been spaced out.
  • We have invested in new Desks with integrated Ventilation.
  • We have invested in new tools that are sanitized using wipes rather than soaked in Barbicide as you are used to seeing
  • Certain Treatments have been temporarily removed from our Treatment List. This includes Spray Tanning, intimate waxing and the Sun Shower.
  • Payments and follow up appointments will be made at your Therapists Desk. If paying by cash please try to have the correct money with you.
  • More than ever your prompt arrival when we text you “I’m ready” is imperative but so is your prompt departure so we can start sanitizing for our next clients


A Full Covid-19 Risk Assessment has been conducted of our premises. This is updated daily to ensure no changes have occurred. The team have undertaken Barbicide Covid-19 Certification and Fiona on behalf of the wider salon has achieved a Guild Training International Qualification in Covid-19 Infection Prevention and Control.

Like clients for their appointments, our team will Self-Certify before coming into work each day that they have no Covid-19 symptoms.

The salon will be thoroughly sanitized prior to opening every day, at scheduled times throughout the day and prior to closing at night. Each clean will be recorded.

Before we send your “I’m Ready” text we will have already sanitized all areas and equipment you may come into contact with using a combination of Sanitize Spay, UV Sterilizer lights and Alcohol Wipes. We will have already be wearing our masks and gloves and be ready to welcome you.

If you come down with Covid-19 Symptoms in the 14 days following your appointment we respectfully ask that you inform us so we can help Track & Trace anyone else who may have been at the salon at the same time.


There will be a period of adjustment for us all. Our “once upon a time” hustling and bustling salon will now become a slightly different offering and we hope you can support us through these changes and challenging times.

Our appointment times will be longer to accommodate your post appointment Sanitization but we will need you to leave the building promptly upon completion – the days of chatting and wandering around choosing colours are on hold for now –

And unfortunately there will be some unavoidable changes in costs…

We were due to increase our prices in April 2020 in line with increases in general business expenses and overheads and so you will see a £1.00 increase in all our services.

We have introduced a 21 Day infill charge which will be £33.00

There will be a PPE charge of £2.00 this is to cover the cost of all PPE required for us to complete your treatment.
This charge will be scrapped as soon as regulations are eased.

Should you have any questions, queries or concerns about attending your appointment please contact us and we will do everything we can to put your mind at ease.

We look forward to welcoming you back to The Nail Spa.

Katy xxx



The Nail Spa, Hoole

Beautiful Nails in Chester since 1989...

The Nail Spa has been trading for many years - we are a small friendly salon based in Hoole, Chester, where there is plenty of parking from only 50p for 2 hours!

Our highly educated and experienced team are equipped to correct all kinds of ‘problem nails’ and we offer a full range of systems to ensure we have something that suits you perfectly:

We respect the health of your natural nail and produce the most beautiful nail extensions that flow like a natural nail to your chosen length. We use the highest graded products to achieve the best look and pride ourselves on the quality of and professionalism of our work.

We also offer a range of beauty and lash and brow treatments.

To discuss your needs call us on 01244 310633.




Caroline T


I love going to the Nail Spa. It’s my treat. They make you feel really welcome and do them beautifully. Highly recommended!

Rachael S


I have been coming to Katy at the Nail Spa for years now. I look forward to each visit! The customer service is first class always going above and beyond to make sure each client leaves happy! I always have and always will continue to recommend the team and what they do! Keep up the great work xx